Path
Home / Services / Maintenance & operations
Scope
Updates, Hosting, Monitoring
Takeover
including third-party projects
Backups
off-site, restore tested

So your software still runs in five years.

Updates, operations, monitoring and further development, for our own projects and for software we take over. On request, we run the servers for you.

1What is included

Individually or as a package, depending on the contract.

Updates & security patches
For application, frameworks and server, planned instead of in an emergency.
Hosting & operations
On your premises or with a provider in Germany, we decide that together.
Monitoring & backups
We notice outages before your users do. Backups are stored off-site and restored as a test.
Takeover of existing projects
Even if the previous provider is no longer available.
Upgrades
Moodle, ILIAS and frameworks to new versions, tested beforehand.
Further development
New features in small, predictable steps.

2Example

SituationMoodle is to move to its own server, with updates, backups and no open doors.

Fig. 2.1: Server setup
Browser YOUR SERVER HTTPS nginxPUBLIC/ ONLY MoodlePHP-FPM DatabaseNOT PUBLIC moodledataOUTSIDE WEB ROOT Updates · Monitoring · Logs BackupOFF-SITE · RESTORE TESTED 1 2 3
  1. ①Only what must be reachable is reachable. HTTPS, security headers, no config or backup files on the web.
  2. ②Data separate from code. Uploads outside the web root, database not public.
  3. ③Backups off-site, restoring them is tested regularly.

3Frequently asked questions

Do you take over software from other providers?

Yes. We start with an inventory of code, servers and dependencies. Afterwards you know what is good, what is urgent and what it costs.

Where are the servers located?

On your premises or with a provider in Germany. We decide that together.

How quickly do you respond to problems?

The maintenance contract sets this, matched to your requirements.

4 / Contact

Which software should we look after?

Describe your project in three short steps. We usually reply within one working day.